This article will cover the app side of the wellbeing feature. If you wish to learn more about the Wellbeing feature click here.
Please note: For the users to be able to interact with the Wellbeing feature, administrators will need to add the Wellbeing tile in the users' device configuration. Click here to learn how to configure a Vismo app homepage.
1) The Wellbeing tile displays 3 faces. The user must select the face that best describes their current overall wellness.
1.1) Positive feedback
1.2) Neutral feedback
1.3) Negative feedback
2) All feedback is anonymous. However, it is possible to add a follow-up request or make a phone call if the user selects Not Good. This needs to be configured by the administrator before the feedback is submitted. To learn how to configure the follow-up/phone call options click here.
2.1) If nothing is configured for Not Good & OK, or you select Good, the feedback will be sent anonymously and the wellbeing tile will confirm if the feedback has been sent successfully.
2.2) If an administrator has configured the Not Good & OK option, a new menu will appear when the user selects this option.
2.2.1) The user will remain Anonymous and only the data of the negative response is captured.
2.2.2) The user will be prompted to call a pre-selected number (configured by the administrator).
2.2.3) The user's administrator will be automatically notified of the request.
2.2.3.1) A message will pop up confirming a request has been submitted.
3) Just below your wellbeing tile, the time and date of your last check-in will be updated.
