--- title: Removing a User/Device from Vismo description: Vismo Knowledge Base --- [Skip to content](https://support.vismo.com/removing-a-user/device-from-vismo#main-content) English Show submenu for translations ![KBLOGO-2](https://support.vismo.com/hs-fs/hubfs/KBLOGO-2.jpg?width=800&height=145&name=KBLOGO-2.jpg) - [Contact Us](mailto:techsupport@vismo.com) Open main navigation Close main navigation - [Contact Us](mailto:techsupport@vismo.com) - English Show submenu for translations This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 1. [Vismo Knowledge Base](https://support.vismo.com/?hsLang=en) 2. [User & System Management](https://support.vismo.com/user-system-management?hsLang=en) 3. [User & Group Management](https://support.vismo.com/user-system-management?hsLang=en#user-group-management) # Removing a User/Device from Vismo From the Group & User Administration page, search for the user you wish to delete. Click on the user’s name until it is highlighted in blue, then click Delete. In this example, we are deleting Ellie Walker. ![](https://support.vismo.com/hubfs/Knowledge%20Base%20Import/360009471158.png) A warning message will appear. Enter the user’s name to confirm the deletion, then click Delete. ![](https://support.vismo.com/hubfs/Knowledge%20Base%20Import/360009471238.png) You will then receive a notification confirming that the user has been successfully deleted. The user has now been fully removed from the Vismo database. ![](https://support.vismo.com/hubfs/Knowledge%20Base%20Import/360009384037.png) Note: Once a user has been deleted, all information relating to that user is permanently erased from the Vismo Portal. - [Promoted Articles](https://support.vismo.com/promoted-articles?hsLang=en) - [User & System Management](https://support.vismo.com/user-system-management?hsLang=en#main-content) - [Training & Guides](https://support.vismo.com/user-system-management?hsLang=en#training-guides) - [Event Management & Configuration](https://support.vismo.com/user-system-management?hsLang=en#event-management-configuration) - [Portal Security & Account Management](https://support.vismo.com/user-system-management?hsLang=en#portal-security-account-management) - [POI Layer Configuration & Management](https://support.vismo.com/user-system-management?hsLang=en#poi-layer-configuration-management) - [Configuring Devices & iOS Location Settings](https://support.vismo.com/user-system-management?hsLang=en#configuring-devices-ios-location-settings) - 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