--- title: User & System Management | Vismo Knowledge Base description: User & System Management --- [Skip to content](https://support.vismo.com/user-system-management#main-content) - [English](https://support.vismo.com/user-system-management) - [Spanish](https://support.vismo.com/es/gestión-de-usuarios-y-del-sistema) English Show submenu for translations ![KBLOGO-2](https://support.vismo.com/hs-fs/hubfs/KBLOGO-2.jpg?width=800&height=145&name=KBLOGO-2.jpg) - [Contact Us](mailto:techsupport@vismo.com) Open main navigation Close main navigation - [Contact Us](mailto:techsupport@vismo.com) - - [English](https://support.vismo.com/user-system-management) - [Spanish](https://support.vismo.com/es/gestión-de-usuarios-y-del-sistema) English Show submenu for translations This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 1. [Vismo Knowledge Base](https://support.vismo.com/) 2. [User & System Management](https://support.vismo.com/user-system-management) # User & System Management ## Training & Guides - [Vismo Portal Training Guide - Video](https://support.vismo.com/vismo-portal-training-guide-video) ## Event Management & Configuration - [Configuring a Geo-Fence Event](https://support.vismo.com/configuring-a-geo-fence-event) - [Escalation Alert Event](https://support.vismo.com/escalation-alert-event) - [Configuring Events](https://support.vismo.com/configuring-events) - [Configuring a Privacy Event](https://support.vismo.com/configuring-a-privacy-event) - [Configuring a Check-in Event](https://support.vismo.com/configuring-a-check-in-event) - [Edit or Delete Events](https://support.vismo.com/edit-or-delete-events) - [Red Alert Event](https://support.vismo.com/red-alert-event) - [Configuring Assignment Event](https://support.vismo.com/configuring-assignment-event) - [Configuring a Country Change Event](https://support.vismo.com/configuring-a-country-change-event) - [Configuring Battery Level Event](https://support.vismo.com/configuring-battery-level-event) - [Event Notifications](https://support.vismo.com/event-notifications) See less ▼ ## Portal Security & Account Management - [Reset Vismo Portal Password](https://support.vismo.com/reset-vismo-portal-password) - [Security Settings](https://support.vismo.com/security-settings) - [Data Retention](https://support.vismo.com/data-retention) ## POI Layer Configuration & Management - [Reassigning POIs to a Different POI Layer](https://support.vismo.com/reassigning-pois-to-a-different-poi-layer) - [Adding POI Layers to the Map](https://support.vismo.com/adding-poi-layers-to-the-map) - [POI Layer Setup](https://support.vismo.com/poi-layer-setup) - [Bulk Importing - POIs](https://support.vismo.com/bulk-importing-pois) - [POI Layer Editing](https://support.vismo.com/poi-layer-editing) - [Editing Points of Interest](https://support.vismo.com/editing-points-of-interest) See less ▼ ## Configuring Devices & iOS Location Settings - [Device Configuration – Theme Settings](https://support.vismo.com/device-configuration-theme-settings) - [Account-Level Device Settings](https://support.vismo.com/account-level-device-settings) - [Definitions of Device Configuration Tiles](https://support.vismo.com/definitions-of-device-configuration-tiles) - [Alert Configuration](https://support.vismo.com/alert-configuration) - [Locating Settings](https://support.vismo.com/locating-settings) - [General Device Configuration](https://support.vismo.com/general-device-configuration) - [Group-Level Device Configuration](https://support.vismo.com/group-level-device-configuration) - [iOS Location Modes](https://support.vismo.com/ios-location-modes) See less ▼ ## User & Group Management - [Inviting a User to the Vismo App](https://support.vismo.com/inviting-a-user-to-the-vismo-app) - [Enrolling a New Device](https://support.vismo.com/enrolling-a-new-device) - [Device Allocations Report](https://support.vismo.com/device-allocations-report) - [Removing a User/Device from Vismo](https://support.vismo.com/removing-a-user/device-from-vismo) - [Deleting a Group](https://support.vismo.com/deleting-a-group) - [Vismo Licences](https://support.vismo.com/vismo-licences) - [Adding a New User to Vismo](https://support.vismo.com/adding-a-new-user-to-vismo) - [How to Remove a User from a Group](https://support.vismo.com/how-to-remove-a-user-from-a-group) - [Assigning a User to a Group](https://support.vismo.com/assigning-a-user-to-a-group) - [Duplicating a Group](https://support.vismo.com/duplicating-a-group) - [Moving a Group](https://support.vismo.com/moving-a-group) - [Updating a User’s Password](https://support.vismo.com/updating-a-users-password) - [Creating a Filter Group](https://support.vismo.com/creating-a-filter-group) - [User Addresses](https://support.vismo.com/user-addresses) - [Account Hierarchy](https://support.vismo.com/account-hierarchy) - [Mass Invite Users to download the Vismo App](https://support.vismo.com/mass-invite-users-to-download-the-vismo-app) - [Updating User Information](https://support.vismo.com/updating-user-information) - [Group & User Administration](https://support.vismo.com/group-user-administration) - [Creating a Sub-Group](https://support.vismo.com/creating-a-sub-group) - [Logging In to the Vismo Portal](https://support.vismo.com/logging-in-to-the-vismo-portal) - [Creating a New Group](https://support.vismo.com/creating-a-new-group) See less ▼ ## Managing Alerts & Points of Contact - [Reviewing Closed Alerts](https://support.vismo.com/reviewing-closed-alerts) - [Red Alerts](https://support.vismo.com/red-alerts) - [Escalation Alerts with Points of Contact](https://support.vismo.com/escalation-alerts-with-points-of-contact) ## Managing Reference Fields - [Configuring Reference Fields](https://support.vismo.com/configuring-reference-fields) - [User Reference Fields](https://support.vismo.com/user-reference-fields) ## Managing Checkpoints - [Adding a New Checkpoint](https://support.vismo.com/adding-a-new-checkpoint) - [Download a Checkpoint QR Code](https://support.vismo.com/download-a-checkpoint-qr-code) - [Checkpoint Reports](https://support.vismo.com/checkpoint-reports) - [Scanning a Checkpoint](https://support.vismo.com/scanning-a-checkpoint) - [Checkpoint Notifications](https://support.vismo.com/checkpoint-notifications) - [Deleting a Checkpoint](https://support.vismo.com/deleting-a-checkpoint) - [Editing an Existing Checkpoint](https://support.vismo.com/editing-an-existing-checkpoint) See less ▼ ## Creating & Editing Geo-Fence Layers - [Configuring Geo-Fence Layers](https://support.vismo.com/configuring-geo-fence-layers) - [Geo-Fence Layer Editing](https://support.vismo.com/geo-fence-layer-editing) - [Bulk Importing - Geo-Fences](https://support.vismo.com/bulk-importing-geo-fences) - [Create a New Geo-Fence](https://support.vismo.com/create-a-new-geo-fence) - [Modifying a Geo-Fence](https://support.vismo.com/modifying-a-geo-fence) ## Assignment Management - [Creating Assignment Triggers Using Geo-fences](https://support.vismo.com/creating-assignment-triggers-using-geo-fences-) - [Assignment Template Setup](https://support.vismo.com/assignment-template-setup) - [Resuming an Assignment](https://support.vismo.com/resuming-an-assignment) - [Creating an Assignment](https://support.vismo.com/creating-an-assignment) - [Reviewing Completed Assignments](https://support.vismo.com/reviewing-completed-assignments) ## Mass Notifications & Messaging Integration - [Deploying the Vismo App in Microsoft Teams](https://support.vismo.com/what-question-is-your-article-answeringdeploying-the-vismo-app-in-microsoft-teams) - [Mass Notification Template Configuration](https://support.vismo.com/mass-notification-template-configuration) - [Connecting Slack & Microsoft Teams](https://support.vismo.com/connecting-slack-microsoft-teams) - [Review Mass Notification Responses](https://support.vismo.com/review-mass-notification-responses) - [Send Mass Alerts from a Spreadsheet](https://support.vismo.com/send-mass-alerts-from-a-spreadsheet) - [Send a Mass Notification](https://support.vismo.com/send-a-mass-notification) See less ▼ ## Managing Permissions - [Definitions of Permissions](https://support.vismo.com/definitions-of-permissions) - [Managing Group Permissions](https://support.vismo.com/managing-group-permissions) ## Incident Management & Coordination - [Incident not found](https://support.vismo.com/incident-not-found) - [Assigning Users to an Incident Manager](https://support.vismo.com/assigning-users-to-an-incident-manager) - [Closing an Incident](https://support.vismo.com/closing-an-incident) - [Removing Assigned Users](https://support.vismo.com/removing-assigned-users) - [Incident Management Dashboard](https://support.vismo.com/incident-management-dashboard) - [Managing Incidents – Create a New Incident](https://support.vismo.com/managing-incidents-create-a-new-incident) - [Changing the Team Responsible for an Incident](https://support.vismo.com/changing-the-team-responsible-for-an-incident) See less ▼ ## Check-In Setup & Reporting - [Check-in Report Summary](https://support.vismo.com/check-in-report-summary) - [Creating a Check-In Set](https://support.vismo.com/creating-a-check-in-set) - [Assign Check-in Set to Account or Group](https://support.vismo.com/assign-check-in-set-to-account-or-group) ## My Settings & Preferences - [My Settings](https://support.vismo.com/my-settings) ## Troubleshooting Access Issues - [Unable to Access the Vismo Platform Website](https://support.vismo.com/unable-to-access-the-vismo-platform-website) ## Integrations - [How to Set Up Single Sign-On (SSO)](https://support.vismo.com/how-to-set-up-single-sign-on-sso-for-your-vismo-account) - [Datawatch Integration - User Guide](https://support.vismo.com/datawatch-integration-) - [Promoted Articles](https://support.vismo.com/promoted-articles) - [User & System Management](https://support.vismo.com/user-system-management#main-content) - [Training & Guides](https://support.vismo.com/user-system-management#training-guides) - [Event Management & Configuration](https://support.vismo.com/user-system-management#event-management-configuration) - [Portal Security & Account Management](https://support.vismo.com/user-system-management#portal-security-account-management) - [POI Layer Configuration & Management](https://support.vismo.com/user-system-management#poi-layer-configuration-management) - [Configuring Devices & iOS Location Settings](https://support.vismo.com/user-system-management#configuring-devices-ios-location-settings) - [User & Group Management](https://support.vismo.com/user-system-management#user-group-management) - [Managing Alerts & Points of Contact](https://support.vismo.com/user-system-management#managing-alerts-points-of-contact) - [Managing Reference Fields](https://support.vismo.com/user-system-management#managing-reference-fields) - [Managing Checkpoints](https://support.vismo.com/user-system-management#managing-checkpoints) - [Creating & Editing Geo-Fence Layers](https://support.vismo.com/user-system-management#creating-editing-geo-fence-layers) - [Assignment Management](https://support.vismo.com/user-system-management#assignment-management) - [Mass Notifications & Messaging Integration](https://support.vismo.com/user-system-management#mass-notifications-messaging-integration) - [Managing Permissions](https://support.vismo.com/user-system-management#managing-permissions) - [Incident Management & Coordination](https://support.vismo.com/user-system-management#incident-management-coordination) - [Check-In Setup & Reporting](https://support.vismo.com/user-system-management#check-in-setup-reporting) - [My Settings & Preferences](https://support.vismo.com/user-system-management#my-settings-preferences) - [Troubleshooting Access Issues](https://support.vismo.com/user-system-management#troubleshooting-access-issues) - [Integrations](https://support.vismo.com/user-system-management#integrations) - [Location & Activity Monitoring](https://support.vismo.com/location-activity-monitoring#main-content) - [Dashboard Management](https://support.vismo.com/location-activity-monitoring#dashboard-management) - [Searching on a Map Dashboard](https://support.vismo.com/location-activity-monitoring#searching-on-a-map-dashboard) - [Customising & Viewing the Map](https://support.vismo.com/location-activity-monitoring#customising-viewing-the-map) - [Geo-Fence Management & Map Display](https://support.vismo.com/location-activity-monitoring#geo-fence-management-map-display) - [Viewing & Filtering POIs on the Map](https://support.vismo.com/location-activity-monitoring#viewing-filtering-pois-on-the-map) - [Managing Dashboard Filters](https://support.vismo.com/location-activity-monitoring#managing-dashboard-filters) - [Managing Privacy Mode via the Portal](https://support.vismo.com/location-activity-monitoring#managing-privacy-mode-via-the-portal) - [Viewing Location History & Timelines](https://support.vismo.com/location-activity-monitoring#viewing-location-history-timelines) - [Adding & Configuring History Trails](https://support.vismo.com/location-activity-monitoring#adding-configuring-history-trails) - [Direct Messaging an App User](https://support.vismo.com/location-activity-monitoring#direct-messaging-an-app-user) - [App Support & Configuration](https://support.vismo.com/app-support-configuration#main-content) - [Vismo Locate & Protect App](https://support.vismo.com/app-support-configuration#vismo-locate-protect-app) - [Android App Configuration](https://support.vismo.com/app-support-configuration#android-app-configuration) - [Device Support & Configuration](https://support.vismo.com/device-support-configuration#main-content) - [Iridium Extreme](https://support.vismo.com/device-support-configuration#iridium-extreme) - [Inmarsat](https://support.vismo.com/device-support-configuration#inmarsat) - [Vismo Alert 2.0](https://support.vismo.com/device-support-configuration#vismo-alert-2-0) - [Terms Of Service](https://www.vismo.com/vismo-terms-and-conditions/) - [Privacy Policy](https://www.vismo.com/vismos-privacy-statement/) - [Accreditations](https://www.vismo.com/company/about-vismo/) - [Contact Us](mailto:techsupport@vismo.com) - [Copyright © 2026 Vismo Ltd, Inc. All Rights Reserved.](https://www.vismo.com/) [![Transparency-1](https://support.vismo.com/hs-fs/hubfs/Transparency-1.png?width=50&height=24&name=Transparency-1.png "Transparency-1")](https://support.vismo.com/)