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Finding Errors in a User Import Job

This guide explains how to use the filter on a job's details page to find the rows in a user import that caused errors, so you can correct them yourself.

Large user import spreadsheets can contain many rows, which makes it hard to see exactly which rows caused a job to fail. The Filter button on a job's details page lets you show all rows of any status, so you can go straight to the rows that need attention.

Finding the rows with errors

Step

What to do

1

Open Services and select "Jobs". View the list of jobs and select your user import job to open its details page. [Confirm menu path to Jobs.]

2

Select the Filter button.

3

Choose the status you want to see, for example the rows that failed. 

4

Review the rows shown, correct them in your spreadsheet, and import the corrected rows again.

Good to know
  • The filter works like the filter on other pages in the portal.
  • You can filter for rows of any status, not just errors.

Need more help? Contact Vismo Support at techsupport@vismo.com.