---
title: User Addresses
description: Vismo Knowledge Base
---

[Skip to content](https://support.vismo.com/user-addresses#main-content)

- [English](https://support.vismo.com/user-addresses)
- [Spanish](https://support.vismo.com/es/user-addresses)

English

Show submenu for translations

![KBLOGO-2](https://support.vismo.com/hs-fs/hubfs/KBLOGO-2.jpg?width=800&height=145&name=KBLOGO-2.jpg)

- [Contact Us](mailto:techsupport@vismo.com)

Open main navigation

Close main navigation

- [Contact Us](mailto:techsupport@vismo.com)
- - [English](https://support.vismo.com/user-addresses)
    - [Spanish](https://support.vismo.com/es/user-addresses)

  English
  
  Show submenu for translations

 This is a search field with an auto-suggest feature attached.

- There are no suggestions because the search field is empty.

1. [Vismo Knowledge Base](https://support.vismo.com/?hsLang=en)
2. [User & System Management](https://support.vismo.com/user-system-management?hsLang=en)
3. [User & Group Management](https://support.vismo.com/user-system-management?hsLang=en#user-group-management)

# User Addresses

The portal provides a visual representation of users’ addresses. For example, pins can be placed on the map view to display the locations of a user’s Home, Work, and Other addresses. To add an address to an existing user on the account, follow these steps:

1. Navigate to Account Settings
2. Click on Group & User Administration
   
   ![](https://support.vismo.com/hubfs/Knowledge%20Base%20Import/23110175574300.png)
3. Locate the user within the account, highlight their name, and click Edit on the toolbar.

![](https://support.vismo.com/hubfs/Knowledge%20Base%20Import/23110192972316.png)

1. Scroll down and click Edit in the Addresses section.

![](https://support.vismo.com/hubfs/Knowledge%20Base%20Import/23110175581724.png)

1. To add an address, click New on the toolbar. From the drop-down menu, select from the available options: Home, Work, or Other.

![](https://support.vismo.com/hubfs/Knowledge%20Base%20Import/23110175582620.png)

1. A window will appear, allowing you to enter the address details, including the Name and Address Lines.

![](https://support.vismo.com/hubfs/Knowledge%20Base%20Import/23110192979868.png)

1. After selecting Next at the bottom of the window, the following screen will appear. This allows you to view the pin location for the address being created.

![](https://support.vismo.com/hubfs/Knowledge%20Base%20Import/23110192981276.png)

Once completed, return to the main dashboard view.

From here, there is an option in the left-hand side panel to Enable Addresses on the map view.

In this example, you can see that the user’s address pin has appeared. When the pin is selected, the details of the address and the associated user are displayed in the bottom panel.

![](https://support.vismo.com/hubfs/Knowledge%20Base%20Import/23110192983068.png)

- [Promoted Articles](https://support.vismo.com/promoted-articles?hsLang=en)
- [User & System Management](https://support.vismo.com/user-system-management?hsLang=en#main-content)

    - [Training & Guides](https://support.vismo.com/user-system-management?hsLang=en#training-guides)
    - [Event Management & Configuration](https://support.vismo.com/user-system-management?hsLang=en#event-management-configuration)
    - [Portal Security & Account Management](https://support.vismo.com/user-system-management?hsLang=en#portal-security-account-management)
    - [POI Layer Configuration & Management](https://support.vismo.com/user-system-management?hsLang=en#poi-layer-configuration-management)
    - [Configuring Devices & iOS Location Settings](https://support.vismo.com/user-system-management?hsLang=en#configuring-devices-ios-location-settings)
    - [User & Group Management](https://support.vismo.com/user-system-management?hsLang=en#user-group-management)
    - [Managing Alerts & Points of Contact](https://support.vismo.com/user-system-management?hsLang=en#managing-alerts-points-of-contact)
    - [Managing Reference Fields](https://support.vismo.com/user-system-management?hsLang=en#managing-reference-fields)
    - [Managing Checkpoints](https://support.vismo.com/user-system-management?hsLang=en#managing-checkpoints)
    - [Creating & Editing Geo-Fence Layers](https://support.vismo.com/user-system-management?hsLang=en#creating-editing-geo-fence-layers)
    - [Assignment Management](https://support.vismo.com/user-system-management?hsLang=en#assignment-management)
    - [Mass Notifications & Messaging Integration](https://support.vismo.com/user-system-management?hsLang=en#mass-notifications-messaging-integration)
    - [Managing Permissions](https://support.vismo.com/user-system-management?hsLang=en#managing-permissions)
    - [Incident Management & Coordination](https://support.vismo.com/user-system-management?hsLang=en#incident-management-coordination)
    - [Check-In Setup & Reporting](https://support.vismo.com/user-system-management?hsLang=en#check-in-setup-reporting)
    - [My Settings & Preferences](https://support.vismo.com/user-system-management?hsLang=en#my-settings-preferences)
    - [Troubleshooting Access Issues](https://support.vismo.com/user-system-management?hsLang=en#troubleshooting-access-issues)
    - [Integrations](https://support.vismo.com/user-system-management?hsLang=en#integrations)
- [Location & Activity Monitoring](https://support.vismo.com/location-activity-monitoring?hsLang=en#main-content)

    - [Dashboard Management](https://support.vismo.com/location-activity-monitoring?hsLang=en#dashboard-management)
    - [Searching on a Map Dashboard](https://support.vismo.com/location-activity-monitoring?hsLang=en#searching-on-a-map-dashboard)
    - [Customising & Viewing the Map](https://support.vismo.com/location-activity-monitoring?hsLang=en#customising-viewing-the-map)
    - [Geo-Fence Management & Map Display](https://support.vismo.com/location-activity-monitoring?hsLang=en#geo-fence-management-map-display)
    - [Viewing & Filtering POIs on the Map](https://support.vismo.com/location-activity-monitoring?hsLang=en#viewing-filtering-pois-on-the-map)
    - [Managing Dashboard Filters](https://support.vismo.com/location-activity-monitoring?hsLang=en#managing-dashboard-filters)
    - [Managing Privacy Mode via the Portal](https://support.vismo.com/location-activity-monitoring?hsLang=en#managing-privacy-mode-via-the-portal)
    - [Viewing Location History & Timelines](https://support.vismo.com/location-activity-monitoring?hsLang=en#viewing-location-history-timelines)
    - [Adding & Configuring History Trails](https://support.vismo.com/location-activity-monitoring?hsLang=en#adding-configuring-history-trails)
    - [Direct Messaging an App User](https://support.vismo.com/location-activity-monitoring?hsLang=en#direct-messaging-an-app-user)
- [App Support & Configuration](https://support.vismo.com/app-support-configuration?hsLang=en#main-content)

    - [Vismo Locate & Protect App](https://support.vismo.com/app-support-configuration?hsLang=en#vismo-locate-protect-app)
    - [Android App Configuration](https://support.vismo.com/app-support-configuration?hsLang=en#android-app-configuration)
- [Device Support & Configuration](https://support.vismo.com/device-support-configuration?hsLang=en#main-content)

    - [Iridium Extreme](https://support.vismo.com/device-support-configuration?hsLang=en#iridium-extreme)
    - [Inmarsat](https://support.vismo.com/device-support-configuration?hsLang=en#inmarsat)
    - [Vismo Alert 2.0](https://support.vismo.com/device-support-configuration?hsLang=en#vismo-alert-2-0)

- [Terms Of Service](https://www.vismo.com/vismo-terms-and-conditions/)
- [Privacy Policy](https://www.vismo.com/vismos-privacy-statement/)
- [Accreditations](https://www.vismo.com/company/about-vismo/)
- [Contact Us](mailto:techsupport@vismo.com)
- [Copyright © 2026 Vismo Ltd, Inc. All Rights Reserved.](https://www.vismo.com/)

[![Transparency-1](https://support.vismo.com/hs-fs/hubfs/Transparency-1.png?width=50&height=24&name=Transparency-1.png "Transparency-1")](https://support.vismo.com/?hsLang=en)